We Built Kothon Because Voice Still Matters

Most businesses run sales calls, support calls, survey calls, follow-ups. We made those calls smarter. Kothon is an AI call center platform that handles inbound and outbound calls the way a great human agent would understand context, speak naturally, and get things done, at a scale no human team can match.

Read this page to learn more about Kothon, why we built it, and how it’s helping businesses cut call handling costs by up to 90% while improving response time and consistency. Today, teams use Kothon to automate everything from customer support and appointment reminders to market research and outbound sales outreach, across industries and languages.

Our Story

Why Voice remains the most trusted channel?

Kothon was born out of a simple observation: despite the rise of chat and email, voice remains the most trusted channel when customers need real help. Yet most contact centers still run on outdated infrastructure, overwhelmed agents, and tools that were never built for the languages their customers actually speak.

We set out to change that. Kothon is built by the team at Vivasoft, a product and engineering company with deep roots in AI, speech technology, and enterprise software. We combined our expertise in automatic speech recognition, large language models, and real-time voice infrastructure to build a platform that handles customer calls the way a great human agent would, only faster, at any scale, in any language.

What We Believe

A fast, clear, respectful response — for every customer.

Every customer deserves a fast, clear, and respectful response, regardless of what language they speak, what time they call, or how many people are calling at once. Kothon exists to make that the standard, not the exception.

What Makes Us Different

Built end-to-end for real contact centers

Built on proprietary speech recognition trained for real-world call center audio

Designed for multilingual deployments with no separate builds per language

Full pipeline ownership from ASR to LLM to TTS to analytics, all in one platform

Enterprise-ready with CRM integrations, API connectors, and custom knowledge bases

Backed by Vivasoft's engineering team with hands-on deployment support

The Team

Kothon is developed and maintained by Vivasoft Limited, a technology company focused on building AI-powered products for enterprises. Our team brings together engineers, linguists, and product specialists who understand both the technical complexity of voice AI and the practical demands of running a contact center at scale.

Our Mission

To make intelligent voice AI accessible to every business that relies on customer calls, so they can serve more people, more consistently, at a fraction of the cost.

Ready to make your calls smarter?

Now that you know about Kothon AI, check how it handles your customer calls with clarity and speed!